NTT Data Jobs 2025 | Networking Remote Technical Support Engineering jobs | Apply Now

May 15, 2025 by proupdatetrack

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NTT Data Jobs 2025. NTT Data a leading global IT solution and services organization is conducting its 2025 recruitment drive to onboard fresh talent across various roles and locations in India. This initiative offers exciting opportunities for graduates and early career professionals to embark on a promising career path in technology sector.

Eligibility criteria of NTT Data jobs 2025

Open to graduates and postgraduates including B.E/ B,Tech M.E/M.Tech MCA B.Sc, M.Sc, B.com, M.com and other related degrees
Candidates should have a minimum of 65% aggregate marks througout their academic journey.
No active backlogs at the time of the interview.
The gap beetween academic years should not exceed 2 years.

NTT Data Jobs 2025

key Responsibilities of NTT Data jobs 2025

Maintains the support process and ensures that requests for support are handled according to the procedures.
Uses service assurance software and tools to investigate and diagnose problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate.
Identifies and resolves problems following agreed procedures.
Carries out agreed maintenance tasks.
Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
Prioritizes and diagnoses incidents according to agreed procedures.
Investigates causes of incidents and seeks resolution.
Escalates unresolved incidents and follow up until incident is resolved.
Provides service recovery, following resolution of incidents.
Documents and closes resolved incidents according to agreed procedures.
Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
Identifies problems and errors prior to or when they occur.
Logs all such incidents in a timely manner with the required level of detail with all the necessary.
Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.

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Skills And Knowledge for NTT Data jobs 2025

Working knowledge of technical documentation.
Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.
Knowledge of vendor technologies, such as Cisco, Juniper , Aruba , RiverBed etc.
Customer service orientated and pro-active thinking.
Problem solver who is highly driven and self-organized.
Good attention to detail.
Good analytical and logical thinking.
Excellent spoken and written communication skills.
Team player with the ability to work well with others and in group with colleagues and stakeholders.

Experience for NTT Data jobs 2025

Entry level experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
Entry level experience in technical support to clients.
Entry level experience in diagnosis and troubleshooting.
Entry level experience providing remote support in Networking technologies.
Entry level experience in relevant technology.

Embarking on a career with NTT Data opens doors to global opportunities and professional growth stay proactive, prepare diligently and take the first step towards a successful career in the IT industry. APPLY TODAY

official website link: APPLY HERE

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